Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Social Perceptiveness
Understanding people's reactions.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Service Orientation
Looking for ways to help people.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Writing
Writing things for co-workers or customers.
Persuasion
Talking people into changing their minds or their behavior.
Speaking
Talking to others.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Coordination
Changing what is done based on other people's actions.
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Operations Analysis
Figuring out what a product or service needs to be able to do.
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